Your network configuration might not allow the Internet access that macOS Recovery needs. Connect to the Internet from a different Wi-Fi or Ethernet network. Windows 7: Mouse and Keyboard Don't Work in Recovery Mode. Worse still, the problem doesn’t seem to be affecting a particular type of MacBook but both Pro and Air models from 2011 onwards. Shut down your Mac and hold down Command-Option-P-R during boot. This observation proved incorrect. The touchpad is unresponsive (no movement at all), the keyboard doesn't work. For a worrying number of people, the issue is with both.
This will also help us know the updates that were installed as they will be offered again. Make sure that your wireless mouse, keyboard, or trackpad is turned on. I know the password, and I know that's not the problem.
3 posts Mouse and Keyboard Don't Work in Recovery Mode. Try using a wired keyboard if possible. Hi, I'm trying to restore my system to a backup image that I saved a while ago. Shut down your Mac. How to manage OS X boot options with wireless keyboards. This observation proved incorrect. Windows 7 Ultimate x64. There didn't appear to be any damage to the connectors but I replaced … In the end, I replaced the trackpad ribbon cable in the laptop ($8 on Amazon) using Pentalobe, Torx drivers ($7 on Amazon). Method 1: Try using a PS/2 keyboard/mouse to check for the issue. If you have a Bluetooth keyboard, OS X may ignore keystrokes at startup for booting into Safe mode and other optional boot environments. I tried a restart, after which the Mac started into recovery mode. Discovered that the keyboard/trackpad worked in recovery mode after boot but not in OS - implying a SW not HW issue. Try the methods and check. Page 1 of 2: 1: 2 > 09 Jan 2017 #1: 4mylgl6. If a key combination doesn't work at startup, one of these these solutions might help: Be sure to press and hold all keys in the combination together, not one at a time. (if available) Method 2: Since you are unable to use the devices even in safe mode, I would suggest that you perform a system restore and see if it helps. Hi Anthony, Thank you for the update. Check your keyboard (especially if it's a Bluetooth keyboard). Slide the switch to turn on the device. Reset your PRAM. I don't want that. My usb keyboard works in recovery but the bluetooth driven mouse does not work at all. See what’s draining your battery, find hidden files, and track tons of indicators … Did all the SW "fixes" listed on the web including re-installing/upgrading OS with no luck. Learn more Sometimes, the problems faced can be serious, and you may need to reinstall your MacOS by starting your Mac in the recovery mode by pressing the Command key + R together from the keyboard. I tried pressing TAB, cursor keys, and the first letter of my account name. Its likely not a SW issue. I am using a usb Apple keyboard and a bluetooth driven magic mouse 2.
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic … Wait for the chimes and let go.
On the Magic Mouse 2, green coloring is visible beneath the switch. Then press and hold the keys as your Mac …
Press Command-R at startup to try using the built-in Recovery system instead of Internet Recovery. To manually start up from Internet Recovery, press and hold either of these key combinations at startup: Option-Command-R Shift-Option-Command-R Discovered that the keyboard/trackpad worked in recovery mode after boot but not in OS - implying a SW not HW issue.
The problem is that when booting to recovery mode, my mouse and keyboard aren't recognized, and I can't move … Possible Reasons behind Recovery Mode not Working in Mac A Mac, like any other digital device, can encounter a number of issues with time. I had a similar problem with an early 2014 Macbook Air. I've been looking at console logs and researching some of the failed messages such as address book, mail, spotlight, calendar, boot problems updating accounts etc.
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