Consumer Rights is an insight into what rights consumer holds when it comes to seller which provide the goods. Consumer rights and responsibilities are intertwined together and without sharing consumer responsibility, consumers will find it very difficult to enjoy their rights on a long-term basis. The right to satisfaction of basic needs. In 1985, the concept of consumer rights was endorsed by the United Nations through the United Nations Guidelines for Consumer Protection, which expands them to include eight basic rights.. Previously “consumer was asked to beware” but these days fingers have been pointed to seller “let seller be beware” as due to policies introduced, government laws, consumer protection, NGO and the increased competition in the market. However there are strong and clear laws in India to defend consumer rights, the actual plight of consumers of India can be declared as completely dismal. These laws have come into existence through a series of legal disputes, and have been shaped by the results of those cases. Then in that case – what should a consumer do? A consumer is the one who assumes to be treated like a King as they bring business to the seller. Expansion to eight rights. Consumers need to tread cautiously in the market place. Out of the various laws that have been enforced to protect the consumer rights in India, the most … Generally accepted basic consumer rights are (1) Right to safety: protection from hazardous goods.
(2) Right to be informed: availability of information required for weighing alternatives, and protection from false and misleading claims in advertising and labeling practices. What if the goods provided to the consumer by the business is not up to the standard? Consumer Rights and Responsibilities. Consumer rights are generally a reference to a body of law that pertains to things the producers of goods must do to protect customers from harm. Introduction to Consumer Protection.
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